Okay I’ve managed to crowbar some spare time at work so I can step back and look at what ticket/bug tracking and project management tools we use in our office. Firstly I am not our project manager, but I am the person that looks after our source control and the main person interested in using a ticket system.
In my past I’ve been a heavy user of TFS. I thought it was brilliant back then and I wish I could use it now, but the market situation and the sector I’ve moved in to demand I look at free or existing platforms first. On top of that the organisation I’ve moved in to didn’t use source control before I started here so having brought that in, whenever I choose a new product or platform to adopt I need to keep in mind if it can be shared with those ‘down the corridor’. Many of our sections programmers do a lot of non-Microsoft based activity too so currently we use Subversion(SVN).
Currently we have:
- (Visual)SVN
- Trac
- CruiseControl.net
I’m currently scoping out:
TFS 2011 – technically this is sort of out of the running. It doesn’t suit all the other departments perfectly. However there is a parallel with the people more keen to adopt the work process changes I’ve proposing and the MS development work so it’s not a total no-go. Also my project manager likes MS Project and so the integration between products here is a really big plus. Downside is that there is an ongoing licensing cost, although very much reduced due to our educational discount.
Trac – we already have it and it is used by so many. What I did hear about when asking for help on Twitter (thank you WANDisco, Codesion and Collabnet!) was about a project that WANDisco are working with called Bloodhound. This looks like a great extension to Trac from what I can see. My only complaint that I have is that it doesn’t seem to be ready yet! I’m still very much interested as WANDisco provide the very impressive uberSVN which I have been trialling alongside our VisualSVN installation. It could easily become a replacement.
Redmine – This one I found through searching for Trac alternatives. It looks really neat and is definitely still in the running. I haven’t properly trialled it yet though so I need to pull my finger out.
Collabnet TeamForge – This looks amazing. It was a bit fiddly to install, and it comes with some baggage with its setup, but it looks great if a little heavy at times. I’m 3 days in with trying this and the hardest part seems to be like TFS, where do you define a “project”‘s boundaries. Our main ‘product’ is a university website with several applications sitting on there. I wouldn’t like to think that each of those app’s deserves its own project of the scale that seems to be aimed at in Teamforge so it leaves me wondering if a “Website” project is sufficient.
IssueNet (Intercept) – Our institution has already bought this software and thanks to a friend at work we’ve realised that although originally intended to cater for the engineers and the various help/service desks, it actually handles bug tracking, source control integration and project management features (including MS Project integration) out of the box. A chat with the manager of that department is on the cards ASAP!
So there is our shortlist so far. Do you know of any other tools that offer:
- Source Control integration (SVN)
- Ticket system
- MS Project integration – or a replacement for it
If so I’d love to hear from you.
Danny
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